Terms & Conditions
1. Introduction
These Terms & Conditions govern your use of the website www.wowsouq.com, operated by WOW SOUQ GENERAL TRADING FZCO, a Free Zone Company established under the laws of Dubai, United Arab Emirates, with trade license number 190337 and registered in Jebel Ali Free Zone, Dubai, UAE (“we”, “us”, “our”).
By accessing or using our website, you agree to be bound by these Terms & Conditions.
2. Use of Website
By using this website, you confirm that:
You are at least 18 years old or using the website under supervision
You will provide accurate and complete information
You will not misuse the website or engage in fraudulent activity
3. Products & Availability
We strive to ensure that all product descriptions, images, and prices are accurate. However:
Product availability is subject to change without notice
We reserve the right to modify or discontinue products at any time
4. Product Authenticity
All products sold on www.wowsouq.com are 100% authentic and sourced from verified suppliers and reputable distribution channels.
We strictly prohibit the sale of counterfeit or imitation goods.
Wowsouq operates as an independent retailer and is not affiliated with or endorsed by the brands featured on the website.
5. Pricing & Payments
All prices are listed in AED unless stated otherwise
We reserve the right to change prices without prior notice
Payments are processed securely through approved payment providers
6. Orders & Acceptance
Placing an order does not guarantee acceptance
We reserve the right to cancel or refuse orders at our discretion
You will be notified if an order cannot be fulfilled
7. Shipping & Delivery
Delivery timelines are estimates and may vary
We are not responsible for delays caused by courier services or unforeseen circumstances
8. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Products must be returned in original condition, unused, and with original packaging.
9. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of WOW SOUQ GENERAL TRADING FZCO and may not be used without permission.
10. Limitation of Liability
We shall not be liable for:
Any indirect or incidental damages
Loss of data, profits, or business
Issues arising from misuse of the website
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
12. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.
13. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
14. Contact Us
For any questions regarding these Terms & Conditions, please contact:
WOW SOUQ GENERAL TRADING FZCO
Jebel Ali Free Zone, Dubai, UAE
📧 support@wowsouq.com
📞 +971 55 180 0678
