Terms & Conditions

Our customers are very important to us! We therefore take your privacy very seriously here at WOW SOUQ. The information in this Privacy Policy is designed to inform you about how we will handle your personal information when purchasing our products, why we collect that information, and what we do with it once we have it. This policy is incorporated by reference into our Terms & Conditions listed on this Site.

When do we collect personal information and what do we collect?

We collect personal information when:

  • you purchase an item from this Site as part of the buying process and provide your name, address, credit card information, email address, and phone number;
  • you register a personal account with us for the purposes of purchasing our products and provide your name, e-mail address, and password; and
  • you communicate with us.

Why do we collect personal information?

The information we collect is needed in order to complete your transaction, verify your credit card and arrange for delivery. We collect this information for the purposes of processing your purchase and delivering the products you order.  We also collect it to ensure that we can confirm and track your order, respond to your inquiries and requests, and to contact you in the event that we have questions about your order.

Consent

By providing us with personal information for these reasons it is implied that you consent to the collection of your personal data for these uses. If you do not consent, please do not use our Site.

Third Parties

In certain circumstances we may share your personal information with third parties who perform services on our behalf. For example, when we ship your products with DHL we share your information with them for the purposes of shipping and delivery of the products to you. We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

Updating your personal Information

Please let us know if your personal information has changed. We will be happy to correct, delete, or provide you with your personal information at your request to the extent allowed by law. Please e-mail us at [email protected] to request that we change, delete or provide you with your personal information.

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Create an account

A link to set a new password will be sent to your email address.


Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

Password Recovery

Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.

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